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How to OrderOrder Online
We are pleased to offer online ordering! Use PayPal to check out with any major credit card or with your PayPal account. Call Us You may order by calling us at 314.609.8111 Email Us Email your order to us at info@paintedbydesign.com. We will contact you to confirm your order and request your credit card information. Please do not send your credit card information in your email, as email is not secure. Visit a Store We are excited to offer our products in fine area boutiques. See our list of stores to find the one closest to you. Keep in mind that our designs and products are interchangeable. You may also customize any item with the design or saying of your choice. ShippingStandard Shipping
Each wine glass is hand painted just for you! Please allow 7 - 10 days for us to create your hand painted order, plus 2-3 days shipping time. We offer Priority Mail via USPS, with a standard 2-3 day delivery time throughout the U.S. Shipping for one glass is $9, two to five glasses is $13; six to twelve glasses is $16. Any order of more than 13 glasses, please call us to order and for shipping costs. Pick Up Here in St. Louis, we offer a free "pick up" option for your order. If you select this shipping option, we will contact you to arrange and time and place for pick up. Rush Shipping If you find yourself needing a last minute gift, give us a call (or email). We might be able to ship your glass sooner, depending on how many orders we are working on **There might be a slight up charge to rush your order through.. International Orders We welcome international orders! Please call us to place your order at 314.609.8111. We do not offer online ordering for international orders at this time. ReturnsWe want you be happy with your purchase.
If for some reason you are unhappy with your purchase, contact us within (3) days of receipt at 314.609.8111. We’ll happily exchange it for other merchandise. Sorry, shipping charges are non-refundable. All personalized items are considered final sale. If your purchase arrives broken, please contact us immediately for a replacement! All packages are shipped insured. Please keep the box with the broken glassware. USPS requires you to keep the damaged goods, box and packing materials for inspection. Not to worry. If they decide to inspect the package we will let you know. Less than 0.1% of our glass arrives broken. Wholesale OpportunitiesFor all inquiries, please contact Painted by Design directly at 314-609-8111 or by email.
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